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Chatwise
Comment to DM Automation

Turn Instagram comments into Customer Conversations

Automatically send a DM when someone comments on your post or reel. Capture interest instantly and convert more leads into conversations.

Instagram comment

Price?

IG

Hey! I just sent you the details in DM.

Auto DM sentPricing
The Flow

From a single comment to a closed deal

Watch how a public comment becomes a private conversation, routed to the right person on your team.

01

Comment

Price?

02

Auto DM

Hey! Just sent you the details here

03

Shared Inbox

Conversation lands in team inbox

04

AI Categorization

Pricing
05

Assigned

PR

Priya assigned

06

Reply

Product link sent. Follow-up ready.

How It Works

Go from comment to closed sale in minutes

Get set up in under 5 minutes. No coding required.

01

Connect

Link your Instagram Professional account.

02

Invite team

Add agents without sharing your password.

03

Set rules

Define keywords and triggers for auto-replies.

04

Deploy AI

Let AI categorize and manage your incoming chats.

05

Convert more

Watch more conversations turn into customers.

Use Cases

Built for real business use cases

Ecommerce

Answer product inquiries the second they happen, 24/7.

Coaches

Book discovery calls and capture leads from every reel.

Instagram shops

Share your full catalogue without lifting a finger.

Local businesses

Reply to service inquiries faster than anyone in town.

Public + Private

Reply publicly and continue privately

A public comment reply builds trust with everyone watching. A private DM continues the conversation, one-on-one, where deals actually close.

  • Public reply boosts engagement and social proof
  • Private DM creates a direct channel to convert
Instagram comment

Price?

IG

Hey! I just sent you the details in DM.

Auto DM sentPricing
Shared inbox12 open
IG
Neha S.

Price for the blue set?

Pricing
Rahul M.

Can I get the catalogue?

Catalogue
AI draft ready: share product link and offer.
Shared Inbox

Never lose a conversation

Every DM your automation sends lands in one shared inbox. Assign, reply, and track together.

  • All DMs in a single shared inbox
  • Assign conversations to teammates
  • Reply faster with snippets and AI drafts
  • Track every lead from comment to close
Benefits

Why Comment to DM works

Capture high-intent leads

Reach people the moment they raise their hand.

Reduce missed comments

No more lost replies buried under hundreds of notifications.

Reply faster, automatically

Instant DMs without lifting a finger.

Scale without hiring

Handle thousands of conversations with the same team.

Faqs

We've Got the Answers You're Looking For

Quick answers to your questions.

How does Comment to DM work?

ChatWise watches for the keywords you choose on eligible Instagram posts or reels, then sends your configured DM automatically.

Can I choose keywords?

Yes. You can create trigger words such as price, link, buy, catalogue, size, offer, or campaign-specific phrases.

Will it work on all posts?

It is designed for posts and reels connected to your Instagram Professional account, subject to Instagram platform permissions.

Can I customize the message?

Yes. Each automation can use a custom reply with links, offers, catalogues, checkout URLs, or next-step questions.

Can my team reply after automation?

Yes. Automated DMs land in the shared inbox so your team can assign, reply, and continue the conversation.

Start turning comments into conversations today

Set up your first automation in minutes.