Turn Instagram comments into Customer Conversations
Automatically send a DM when someone comments on your post or reel. Capture interest instantly and convert more leads into conversations.
Hey! I just sent you the details in DM.
From a single comment to a closed deal
Watch how a public comment becomes a private conversation, routed to the right person on your team.
Auto DM
Shared Inbox
AI Categorization
PricingAssigned
Priya assigned
Reply
Go from comment to closed sale in minutes
Get set up in under 5 minutes. No coding required.
Connect
Link your Instagram Professional account.
Invite team
Add agents without sharing your password.
Set rules
Define keywords and triggers for auto-replies.
Deploy AI
Let AI categorize and manage your incoming chats.
Convert more
Watch more conversations turn into customers.
Built for real business use cases
Ecommerce
Answer product inquiries the second they happen, 24/7.
Coaches
Book discovery calls and capture leads from every reel.
Instagram shops
Share your full catalogue without lifting a finger.
Local businesses
Reply to service inquiries faster than anyone in town.
Reply publicly and continue privately
A public comment reply builds trust with everyone watching. A private DM continues the conversation, one-on-one, where deals actually close.
- Public reply boosts engagement and social proof
- Private DM creates a direct channel to convert
Price?
Hey! I just sent you the details in DM.
Why Comment to DM works
Capture high-intent leads
Reach people the moment they raise their hand.
Reduce missed comments
No more lost replies buried under hundreds of notifications.
Reply faster, automatically
Instant DMs without lifting a finger.
Scale without hiring
Handle thousands of conversations with the same team.
We've Got the Answers You're Looking For
Quick answers to your questions.
How does Comment to DM work?
ChatWise watches for the keywords you choose on eligible Instagram posts or reels, then sends your configured DM automatically.
Can I choose keywords?
Yes. You can create trigger words such as price, link, buy, catalogue, size, offer, or campaign-specific phrases.
Will it work on all posts?
It is designed for posts and reels connected to your Instagram Professional account, subject to Instagram platform permissions.
Can I customize the message?
Yes. Each automation can use a custom reply with links, offers, catalogues, checkout URLs, or next-step questions.
Can my team reply after automation?
Yes. Automated DMs land in the shared inbox so your team can assign, reply, and continue the conversation.
Price?