Instagram automation is live. WhatsApp shared inbox is coming soon.Join WhatsApp waitlist
Chatwise
Saved Replies & Product Links

Reply faster with saved messages and instant product links

Create reusable replies, attach product links, and help your team answer common Instagram DMs without typing the same thing again and again.

Customer

Can you send me the price and link?

Search saved repliesprice
Saved reply

Price + Product Link

Product link attached

Sure! Here's the product link with today's offer.

The Flow

From repeated questions to instant replies

Help your team answer common DMs faster with approved replies and ready-to-send product links.

01

Customer asks

Price?

02

Find saved reply

03

Attach product link

Product link added
04

Send instantly

Here's the link

05

Continue conversation

AG

Agent follows up with details

06

Close faster

Answered quickly
How It Works

Reply in seconds without typing from scratch

Create once, reuse everywhere. Your team gets faster while every reply stays consistent.

01

CREATE REPLIES

Save answers for common questions like price, size, shipping, returns, and availability.

02

ATTACH LINKS

Add product, catalogue, checkout, or offer links to each saved reply.

03

SEARCH FAST

Agents can quickly find the right response while chatting with a customer.

04

SEND INSTANTLY

Reply with accurate messages and links in just a few clicks.

05

CONVERT MORE

Reduce delays and move interested buyers closer to purchase.

Use Cases

Built for high-volume Instagram conversations

Price inquiries

Reply instantly when customers ask for price, offer, or discount details.

Product recommendations

Send the right product or catalogue link without searching manually.

Shipping questions

Use approved replies for delivery timelines, COD, and shipping policies.

Return policy replies

Answer return, exchange, and refund questions consistently.

Faster Replies

Give every agent the best answer instantly

Instead of typing the same reply again and again, agents can choose from approved saved replies and send accurate answers with the right product links.

  • Keep answers consistent across your team
  • Reduce typing time during busy campaigns
  • Send product links without switching tabs
Customer DM

Do you have this in medium?

Selected reply

Size + product link

Link ready

Yes, medium is available. Here's the product link.

InboxSaved replies
IG
Aisha R.

Can you send price and delivery details?

Price
Price + product linkShipping timelineReturn policy
Selected reply includes product link and offer.
Team Ready

Make your inbox easier for every agent

Saved replies help new and experienced team members respond with the same quality, speed, and accuracy.

  • Approved replies for common questions
  • Product links ready inside the conversation
  • Faster onboarding for new agents
  • Better response quality during peak hours
Benefits

Why Saved Replies & Product Links work

Reply faster

Send common answers in seconds instead of typing manually.

Stay consistent

Make sure every customer gets the same accurate information.

Reduce mistakes

Avoid wrong prices, missing links, or incomplete replies.

Sell more from DMs

Move customers from questions to product pages faster.

Faqs

We've Got the Answers You're Looking For

Quick answers to your questions.

What are saved replies?

Saved replies are reusable messages your team can quickly insert into Instagram DM conversations for common questions.

Can I attach product links?

Yes. Saved replies can include product, catalogue, checkout, or offer links so agents can send the right destination quickly.

Can my whole team use the same replies?

Yes. Your team can work from the same approved reply library, which keeps answers faster and more consistent.

Can I create different replies for different products?

Yes. You can create replies for specific products, campaigns, categories, policies, or common customer intents.

Can agents edit a saved reply before sending?

Yes. Agents can use a saved reply as a starting point and personalize it before sending when the conversation needs context.

Start replying faster with saved messages

Create approved replies, attach product links, and help your team close more conversations.